Platform value for scalable support and CRM automation
Automate frontline tasks like triage, routing, and summarization without disrupting existing support workflows or CRMs.
Enforce policies around PII handling, brand tone, SLAs, and knowledge bases so AI responses match regulated support standards
Monitor model accuracy, latency, and cost per queue or workflow, so AI scales efficiently as automation expands.
Secure AI infrastructure for CRM and customer data environments
Unify AI across all channels with AI Gateway
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- Connect chatbots, agent assist panels, macros, and CRM extensions to multiple models through one API
- Avoid having to integrate custom SDKs or vendor-specific integrations for each workflow
Fast and secure ticket resolution with AI routing
- Ensure sub-second response times for live chat and agent assist use cases by routing to the lowest-latency model endpoint
- Strip or mask PII/PCI before inference (name, email, account ID, phone, payment data) to enforce tone and safety rules tied to your brand voice
Deploy AI in your CRM’s secure data boundary
- Run AI inside your private cloud, VPC, or on-prem environment alongside systems like Salesforce Data Cloud, internal identity systems, and ticket archives
- Ensure customer records never leave your controlled data boundary
Agentic workflows you can build on TrueFoundry
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I can't think of anything I dislike about TrueFoundry's solution. We are using TrueFoundry's embedding solution for our RAG modules. We needed a fast embedding solution that could handle multiple chunks of data simultaneously to reduce network overhead and speed up the embedding process. TrueFoundry provided an excellent solution for this, managing all the complexities so we can focus on our business solutions.
GenAI infra- simple, faster, cheaper
Trusted by Support & CRM Teams to Scale GenAI
